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POLICIES

Exchange Policy/Return/Refund

All of our clothing is made in America with the highest quality craftsmanship.  

Love Iguehi does not offer exchanges.

Love Iguehi is happy to accept returns as long as ALL of the following apply:

  1. Returns are initiated within 14 days of delivery (returning package must be postmarked).
  2. The merchandise must be returned in their original condition; along with the original tags and packaging.
  3. Merchandise is returned in their original, salable condition- Items will be inspected upon return- items can not be worn, washed, or altered in any way.

You will receive a confirmation email once your package has been received, processed or denied by us.

If your original invoice/receipt is lost, print out your shipping confirmation and send with the return package.

1. Please email info@LoveIguehi.com to request an exchange and we will assign you a tracking number.

2. Mail your returned item to:

Returns Department

Love Iguehi LLC

P.O. Box 18965

Oakland, CA 94619

All returns are subject to a return shipping fee, paid for by the buyer. Shipping costs are refunded if there has been an error with the order. We aim to process all returns within 5 working days of receipt. Please note this may take slightly longer during busy periods

Business Hours

M-F 9am-5pm PST

Please note that orders will be processed during that time.

Order Processing and Turnaround

All orders are shipped within 3-5 business days due to processing times. Please allow up to 3 weeks for custom orders to be created and and shipped.

Carriers

USPS, UPS

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is approximate and based on the weight of your products and your location. Before the final checkout page, shipping costs will be shown, and you will have a chance to decline or continue with the completion of your order.  

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